Returns & Exchanges

At RainSisters, we want you to feel confident and beautiful in your new designer coat. If your purchase isn't a perfect fit, you can return or exchange any unworn item within 14 days of delivery.

1

Initiate Your Request

Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization form.

2

Prepare the Package

Place the item in its original packaging with all tags attached, ensuring the garment is carefully folded to prevent wrinkling during transit.

3

Ship the Item

Affix the provided shipping label or use a tracked courier service of your choice to send the package back to our studio in Latvia.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing